MICHELLE PENNEYDESIGN
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CIVIC / PUBLIC SIGNAL

Public data people can use.

A city partnership needed to publish recurring data without turning every release into a bespoke design project or asking residents to decode internal categories.

Public data people can use. case study

The operating problem

Reports mixed operational measures, policy targets, and contextual statistics. Readers could not tell what changed, what the city controlled, or when data would be updated.

The design decision was documented with its evidence, known limitation, and owner. That record helped product, operational, and communications teams review the same system without collapsing different concerns into taste.

The system

A modular publishing language separates headline finding, trend, definition, limitation, geography, and action. Every chart carries source, coverage period, update date, and a plain-language note.

The design decision was documented with its evidence, known limitation, and owner. That record helped product, operational, and communications teams review the same system without collapsing different concerns into taste.

Trust through limits

Instead of hiding uncertainty, the templates reserve space for missing values, methodology changes, revisions, and comparisons that should not be made.

The design decision was documented with its evidence, known limitation, and owner. That record helped product, operational, and communications teams review the same system without collapsing different concerns into taste.

Implementation

The system ships as presentation, document, social, and web modules with accessible chart palettes, data-table alternatives, editorial checks, and approval roles.

The design decision was documented with its evidence, known limitation, and owner. That record helped product, operational, and communications teams review the same system without collapsing different concerns into taste.

What the team received

Working prototypes, a tested content model, reusable components, production specifications, an accessibility checklist, and a ninety-minute implementation workshop. Project names and visuals are representative studio studies; they illustrate methods without claiming endorsement by a named institution.